I want to 한국어

i12 (“the Service”) takes your personal information seriously and complies with the Republic of Korea’s Personal Information Protection Act (PIPA) and other applicable law. This policy explains what the Service collects, why, and when it is deleted.

First, what we do not take

The Service does not collect location data. It never asks for background location permission.
It does not read your address book. There is no contact-upload feature.
It does not require a phone number to sign up.
There are no advertising SDKs and no analytics tools. No advertising identifier is collected, and there is no third-party tracking code anywhere in the app or on this website.

1. What we collect

When you sign up

Items
RequiredEmail address, password (stored in an unrecoverable form — we never hold the original), display name, language
OptionalHandle (@name), profile image, whether you may be found by handle search (off by default)

If social sign-in (Apple, Google, Kakao) is added later, we will receive only your email address and display name from that provider. We will not request your friend list or anything beyond that.

What accumulates while you use the Service

These records are the raw material the Service runs on. Without knowing who pressed in which order, it cannot show you the queue; without round timestamps, it cannot end a round.

When you turn notifications on

Turning notifications off deletes that device’s token.

When you report or block someone

Generated automatically when you connect

2. Why we process it

PurposeItems used
Identifying you and keeping you signed inEmail, password, display name
Letting people in a group recognise each otherDisplay name, handle, profile image
Counting presses and running roundsPress records, round records, availability
Sending notificationsPush token, notification preference, language
Invitations and joining groupsInvite code records
Safety and dispute handlingBlock list, reports
Fault diagnosis and abuse preventionConnection logs

We do not use any of it for advertising, we do not profile you or make automated decisions about you, and we do not sell it.

3. How long we keep it

InformationRetention
Account and profileUntil you delete your account, at which point it is deleted without delay
Group memberships, presses, roundsDeleted along with your account
Push tokensUntil you turn notifications off or remove the device; at the latest, on account deletion
Queued notificationsCleared automatically after sending (within days)
Invite codesExpire after seven days by default; removed when the group is deleted
Blocks and reportsDeleted along with your account
Connection logsPer our hosting provider’s policy, and never longer than 90 days

Where law requires a particular record to be retained, we keep it for the period that law specifies and destroy it afterwards.

4. Disclosure to third parties

We do not disclose your personal information to third parties, except:

Other members of your group seeing your display name, profile image, and whether and when you pressed is not disclosure to a third party — it is the function of the Service. Leave the group and you no longer appear on that group’s screen.

5. Processors

We entrust processing to the following companies, to the extent needed to run the Service.

ProcessorWork entrustedWhere data sits
Supabase, Inc.Database, authentication, realtime deliveryAWS Seoul (ap-northeast-2)
Cloudflare, Inc.Hosting for i12.netGlobal CDN
650 Industries, Inc. (Expo)Push notification relayUnited States
Apple Inc.Delivery to iOS devices (APNs)United States
Google LLCDelivery to Android devices (FCM)United States

If a processor changes, we will update this policy to say so.

6. Transfers outside Korea

Sending a notification transfers the information below out of Korea. Your database records themselves are stored in the Seoul region and are not moved abroad.

RecipientCountryItemsPurpose · retention
650 Industries, Inc. (Expo)United States Push token, notification text (which may contain another member’s display name and the signal’s label) Delivering the notification · not retained after delivery
Apple Inc.United StatesPush token, notification textDelivery to iOS devices · until delivered
Google LLCUnited StatesPush token, notification textDelivery to Android devices · until delivered
Supabase, Inc.United States (place of incorporation) The minimum access needed to operate the platform and respond to faults For as long as the Service runs · storage remains in Seoul

You may refuse these transfers. Turning notifications off in the app stops the push-related transfers entirely, and every other feature keeps working. If you want to refuse outright, write to privacy@i12.net and we will handle it as an account deletion.

7. Destruction

When the retention period ends or the purpose disappears, we destroy the information without delay. Records in the database are deleted in a manner that cannot be reversed, and anything remaining in a backup falls away as that backup ages out of its retention window.

You can delete your account from inside the app. The procedure, and exactly what goes, is set out on the account deletion page.

8. Your rights

You may at any time ask us to:

Display name, handle, profile image and notification settings can be changed in the app directly, and so can account deletion. For anything else, write to privacy@i12.net; we will verify who you are and respond within 10 days.

A legal representative or an authorised agent may make the same requests the same way.

9. Security measures

10. Cookies and automatic collection

The i12.net website sets no cookies. There is no analytics tool and no advertising tag on it.

The app stores an authentication token in the device’s own storage so you stay signed in. That token never leaves your device and is erased when you sign out.

11. Children under 14

The Service does not accept sign-ups from children under 14 and does not knowingly collect their personal information. If we learn that we hold information about a child under 14, we delete it immediately. If you know of such a case, please tell us at privacy@i12.net.

12. Privacy officer

Questions, complaints and remedy requests about the handling of personal information go here, and are answered properly.

Personal Information Protection Officer — i12 operator
privacy@i12.net

13. How to raise a complaint

You can apply to the bodies below for dispute resolution or advice, if our answer has not satisfied you or you would like independent help.

BodyPhoneWebsite
Personal Information Dispute Mediation Committee+82 1833-6972kopico.go.kr
Privacy Infringement Report Centre (KISA)118privacy.kisa.or.kr
Supreme Prosecutors’ Office, Cyber Investigation1301spo.go.kr
National Police Agency, Cyber Bureau182ecrm.police.go.kr

14. Changes to this policy

When this policy changes, we post the change on this page seven days before it takes effect. If a change is to your disadvantage, we give 30 days’ notice and tell you inside the app as well.

Effective 2026-08-27 · first version